Order Fulfilment Experts

Here at OFEX, we are really excited about our new book, Scalability Secrets which is coming out in the next few weeks. In anticipation of this, below is a snippet taken from Section 2, and it’s a section called How to choose the right fulfilment house for you Your relationship with your fulfilment house will [...]

Here at OFEX we like to make sure you get the best customer service we can offer, which is why our team and finding the right people is so important to us. We’d like to introduce you to the core team: Jodi – Order Processing Administrator Before the tape guns are re-loaded for the day, [...]

This statistic was prepared by IMRG, the leading e-commerce, e-tailer industry body, and I want to highlight the importance of making sure that you don’t fall into this particular statistic. So, how can you avoid failed deliveries and keep those costs down? Sometimes it is very difficult, but there are plenty of things you can [...]

You must never underestimate the importance of the final part of the sales process. Let’s face it, there is so much that has to be done first, in order to get that sale, from the creation of the actual product, whether it’s intellectual property, or a material product. You need to ensure that your website [...]